Corona Response And Mobile Archiving: Best Practices For Working From Home

The COVID-19 pandemic has prompted many companies around the world to adapt to a work from home setup. While this can be highly efficient in minimizing the spread of the virus, letting employees have a remote work schedule might come with several challenges that must be addressed in order to maintain workforce productivity. 

The difficulties associated with work from home practices are pretty much evident in the aspect of mobile archiving and compliance and data security. Since everyone should work with each other without the use of physical interaction, concerns about archiving compliance will always arise. Apart from the usual problems related to work from a home setup such as internet connectivity, it is also important for regulated entities to be prepared when it comes to proper implementation of some policies such as call monitoring.

New Challenges Presented By Coronavirus and Work from Home Setup

  1. The use of new communication channels – traditional form of communication is starting to become obsolete and risky, especially in typical working environments where people can quickly converge in small spaces. An alternative method used by professionals today is switching their old communication channels with the new and more updated ones.
  2. Volatile markets – the pandemic forced many businesses to close, which can result in a domino effect that makes the financial market to become extremely volatile. Hence, with physical interaction highly discouraged, the need for frequent communication is even higher than before. In order to minimize the effects of the volatile market, companies have to use specific tools to capture voice calls for compliance purposes.
  3. Data security – some companies might possess a set of robust data security systems embedded within their own resources. However, employees that are using their personal devices for work purposes might become prone to cyber attacks, potentially compromising the safety and confidentiality of company information.

There other challenges that many entities face today due to work from home setup. If you want to learn more about them, you can check out the infographic below brought to you by Telemessage: